BlueCat E-learning Curriculum

 Whether you just need some knowledge gaps filled or want to learn some new skills, check out our curriculum — covering everything from DNS basics to the hard stuff.


Courses Modules Topics
DHCP 101 Introduction Welcome;  What is DHCP?;  DHCP in the Enterprise Space
History of DHCP Before DHCP; BOOTP to DHCP
How DHCP Works DHCP Components; DORA Process Overview; DORA Step by Step; Lease Renewal; Rebooting; Lease Length; Choosing an IP
DHCP Message Format Network Packets; DHCP and the OSI Model;DHCP Messages; Options Section; Common DHCP Options
Network Architecture Scopes; Reservations and Exclusions; Relay Agents
Server Files Server Files Overview; DHCP Server Configuration File; DHCP Leases File
Introduction to Integrity Intro to Address Manager What is DDI?, Address Manager, BlueCat DNS/DHCP Servers.Management and Services, How to Manage Your Data, Centralization of Data, Data Integrity, Error-Free Data, Fault Tolernace and Redundancy, Automation and Ease of Use, Compliance and Auditing, Reporting and Alerts, Role-Based Administration, Security
Navigating the System MY IPAM Page, Adding Widgets, Quick Actions Widget, Tabs for Navigation and Management, Breadcrumbs, Table Filtering, Filtering IP Blocks and Networks, Filtering IP Addresses, Quick Search, Search by Category and Object, Data Resource, Address Manager Online Help
Understanding Blocks and Networks IP Address Types, Gateway Address, Editing the Gateway Address, Assigning IP Addresses, Add Static IPv4 Quick Action Widget, Duplicate Host Name Check, Changing IP State
Managing IP Addresses IP Objects, IPv4 Blocks, New Blocks, Assigning Names to Blocks, Show Name in Breadcrumbs, Unusual Use Case for Parent Blocks, Find First Available Block, IP Space Statistics, IPv4 Networks, Network Structure, Partitioning Tool, Creating a Single Network, Find First Available Networks
Configuring DHCP in Address Manager Steps Configuring DHCP, DHCP Ranges, Configuring DHCP Ranges, Resizing DHCP Ranges, Allocating Static or Reserved Addresses in DHCP Range, DHCP Reserved Addresses, Quick Actions - DHCP Reserved Addresses, Creating DHCP Reserved Addresses, DHCP Deployment Roles, Deploying DHCP, Dynamically Assigned Addresses, DHCP Free, DHCP Validation
Managing DNS Zones and Deployment DNS ZONES - Authoritative and Recursive DNS, Understanding DNS Communication, DNS Views, DNS Zones, Zone's Deployable Checkbox, Time to Live (TTL), Deployed Zone File, Delegation, Configuring Delegation, Zone Import Tool, Zone Templates, Zone Template Effects  DNS DEPLOYMENT - Deployment Roles and NS Records, Configuring Deployment Roles, Inherited Deployment Roles, Deployment Roles - Overrides, Master, Hidden Master, and Secondary Deployment Roles, Hidden Master, Stealth Secondarys, Zone Transfers Between Address Manager-controlled DNS Servers, Understanding DNS Deployment, Quick Deployment, Reverse DNS in Address Manager, PTR Records (Reverse Record Checkbox), Reverse DNS Deployment Roles, DNS Validation, Examining Validation Errors
Managing DNS Resource Records Resource Records, Host Records, Adding a Host Record at the Zone Level, Add Host Record - Quick Actions, Creating a Host Record at Network Level, Default Domains, Round Robin, DNS and IP Restrictions, Alias (CNAME) Records, MX Records, Start of Authority (SOA) Record, SOA Serial Number Format,Generic Records, Generic A Records, External Host Records, Resource Record Referential Integrity
Managing the IP Space with Integrity IP Modeling Tools Finding the IPv4 Modeling Tools, IP Modeling Tools for Blocks, IP Modeling Tools for Networks, 
Network Templates and IP Groups IP Groups, Creating an IP Group in a Network, Network Templates, Access Rights for IP Groups, Creating DHCP Ranges in a Template, Assigning Options in a Network Template, Assigning a Network Template (x2), Re-applying a Network Template, Unlinking/Deleting a Template
Managing the IPv6 Address Space IPv6 Management, IPv6 Addressing are 128-bits Long, Abbreviating IPv6 Addresses, Global and Local Address Spaces, Creating Global Blocks, Creating a Global IPv6 Network, Creating Unique Local Blocks, Creating IPv6 Addresses, Unallocated IPv6 Address, Managing IPv6 Assignments, IPv6 DNS AAAA Records, Dual Stacked Hosts, DHCPv6
Managing DHCP with Integrity DHCP Deployment Options DHCP Deployment Options, DHCP Client Deployment Options, Option Inheritance Model, DHCP Custom Option Definitions, Assigning DHCP Custom Options, DHCP Service Deployment Options, Option Overrides, Displaying Default Option Values in the UI, Service Options to Optimize DHCP, DHCPv4 Raw Options, 
DHCP Advanced Features Shared Networks, Configuring Shared Networks, Vendor Profiles, Defining a Vendor Profile, Adding Vendor Profile Option Definitions, Assigning Vendor Options, Vendor Encapsulated Options, DHCP Match Classes, Configuring Match Class, MAC Pools, Adding MAC Addresses to a MAC Pool, DHCP Alerts, Configuring DHCP Alerts, 
DHCP Failover DHCP Failover, DHCP Failover - How Does it Work?, Failover Architecture, Pool Re-Balancing, DHCP Failover States, Failover Options, DHCP Failover Deployment Roles, Failover Commands, Active-Active versus Active-Passive
Managing DNS with Integrity DNS Deployment Options DNS Deployment Options, Option Inheritance Model, DNS Raw Options, Allow Zone Transfers Deployment Options, Access Control Lists (ACLs), Creating an ACL
Recursive DNS Recursive DNS, Enabling Recursion, Allow Recursion Option, Forwarding, Configuring Forwarding, Forwarding Policy, Stub Zones, Configuring Stub Zones, Forwarding Zones, Configuring Forwarding Zones
Managing DNS Views Multiple DNS Views, Match Clients Option, Multi-View Configuration, Views and Reverse Zones
Advanced DNS Concepts Other DNS Servers, Published Interface, Naming Policy Management, Naming Policy Results, BlueCat Threat Protection and Response Policy Zones, DNSSEC Policy Management
Active Directory Integration Active Directory and DNS, Create Active Directory Zones in Address Manager, Allow Dynamic Updates, Configure DC to Update BlueCat DNS, Register Resource Records, Multiple AD Subzones, Registered Resource Records
Dynamic DNS Dynamic DNS Updates (DDNS), How DDNS Works, Common DDNS Methodologies, Adding Security to DDNS, Allow Dynamic Updates Option, Benefits of Limiting Dynamic Updates to DHCP, Securing Dynamic Updates using TSIG Keys, Creating a TSIG Key, Allow Dynamic Updates Deployment Option, DHCP Zone Declarations, DDNS Updates Option, Client Updates, DDNS Domain Name, Update Optimization, TXT Records, Deleting a Dymanic Record, GSS-TSIG
DNS Logging SYSLOG - The Syslog, Syslog at the OS Level, Syslog in Address Manager  QUERY LOGGING - Query Loggin, Reading the Query Log, Enabling Query Logging  LOGGING CHANELS - Logging Channels, Why Use Logging Channels?, Basic Configuration, Additional Configuration, Viewing Configuration, Modify or Delete a Channel
Integrity Server Administration General Administration Administration Page, General Section, Global Settings, Additional Global Settings, Multi-Interface Support on Address Manager, Creating Configurations, Switching Between Configurations, System Configuration, Secure Access (HTTPS)  UPDATES AND PATCHES - Obtaining Address Manager Updates, Software Update, Applying the Update, Initialization and Update Process, Dual Boot Partitions, Managing Address Manager Patches, Applying an Address Manager Patch
Getting the System Ready Address Manager Administration Console, System User Accounts, Configuring Your Device Settings, Configuring Address Manager Services, Adding BlueCat DNS/DHCP Servers, Configuring BDDS Settings, Additional IP Addresses, Service Configuration Override, Monitoring BlueCat DNS/DHCP Servers, Enabling the Monitoring Service, Monitoring Settings, Server Statistics Widget, DNS and DHCP Server Metrics
User Management USERS AND AUTHENTICATION - Users and Groups, Local and Imported Users, Creating User Accounts, User and Access Types, Authenticators, Creating LDAP Authenticators, Linking a User Account to an Authenticator, Security Privileges, History Privileges, Viewing an Object's Audit Trail, Transaction Details, User Administrative Tasks  GROUPS - Group Types in Address Manager, Users and Groups - Group Tab, Creating User Groups, Adding Users to an Existing Group, LDAP Groups, Adding an LDAP Group, Common LDAP Error Message, Loggin in as an LDAP User  ACCESS RIGHTS - User Account Strategy, Granular Access Rights Model, Access Rights Rules, Setting Object-Leavel Access Rights, Overrides, Role-Based Access Rights, Default Access Rights, Viewing Access Rights, Granting Deploy Access Rights, Granting Quick Deploy Permissions, User Sessions, Built-in Workflow, Setting Workflow Levels
Data Management Data Checker, Configuring Data Checker, Data Checker Issues, Administration Page - Database Management, Database Replication, Preparing for Replication, Configuring Replication, Replication - Planned Failover, If the Primary Fails, Breaking Replication, Updating Servers in Replication, History Archive and Purge, Database Re0Index, Address Manager Backups, Backup Scheduling Service, Restoring a Backup  USER-DEFINED FIELDS - User-Defined Fields (UDFs x2), Creating User-Defined Fields (x2), Creating Objects with User-Defined Fields, Adding a Column for User-Defined Fields
Monitoring and Tracking MONITORING, EVENTS AND HISTORY - Monitoring Address Manager, Configuring Monitoring Parameters, Enabling Monitoring, System Configuration -Metrics Tab, Idrac, Event List, Transaction History (Global), Transaction Details, Searching Transaction History, Searching Recommendations  REPORTS, NOTIFICATIONS GROUPS AND LOGS - Reports, Creating a Report, Scheduling a Report, Emailing Reports, Notification Groups, Subscribing to Event Levels, Deployment Status Events, Address Manager Logs
Object Tags and Devices OBJECT TAGS - Object Tags, Creating Tag Groups and Tags, Tagging Objects, Tagging Objects, Viewing Tagged Objects, Searching Using Tags, Results of the Search  DEVICES AND DEVICE TYPES - Device Types, Creating Device Types, Devices, Adding a Device
IP Discovery and Reconciliation IP Discovery and Reconciliation INTRODUCTION - Introduction to Discovery and IP Reconciliation, How Discovery Works, LAYER 3 Discovery, Layer 3 Discovery, Layer 2 Discovery, Ping Sweep, Best Practices for Running Discoveries, Reconciliation Results  CONFIGURING DISCOVERY AND IP RECONCILIATION - IP Reconciliation Policy, IP Reconciliation Policy (Configuration Level), IP Reconciliation Policy (IP Block or Network Level), Additional IP Reconciliation Policy Settings, Running a Discovery (x2), Discovery Results, Reconciling Addresses, Networks Created as a Result of Reconciliation
Crossover High Availability (Xha) Crossover High Availability (Xha) UNDERSTANDING XHA - XHA Overview, XHA Interfaces, Hearbeat, Distributed Replicated Block Device (DRBD), IP Addresses and XHA, Virtual IP Address, Using eth1 for Backbone, Ping Node, Normal Operation, Failover Scenario - eth0 down on Active Node, Failover Scenario - Service Failure on Active Node  CONFIGURING XHA - Requirements, Potential Issues When Configuring XHA, Configuring XHA, XHA Status - Initializing, XHA Status - Finished Initializing, Show High-Availability CLI Command, Viewing an XHA Pair, XHA Properties  MANAGING XHA - Performing a Manual Failover, Repairing XHA, Upgrading XHA, Breaking XHA, Post Break State, XHA versus DHCP Failover
DNS Security in Integrity What is DNSSEC? PROTECTING DNS DATA - Cache-Poisoning Attack  DNSSEC RESOURCE RECORDS - ZSK and KSK, DNSSEC Resource Records  SIGNING ZONES - DNSSEC In Action, Secure Delegation
Configuring DNSSEC Project Deliverables, PHASE 1 - Create a Signing Policy, Apply the Policy to the Forward Zone, Apply the Policy to the Reverse Zone, Sending the DNSKEY to Parent for Secure Delegation, Key Rollover  PHASE 2 - Configure a Validating Resolver, DNSSEC and the Dig Command
Response Policy Zones Simulation - Response Policy, Using Wildcards, Results of the RPZ
BlueCat Threat Protection Configure Threat Protection, Troubleshooting, Revisiting the Problem
Integrity Updates (Optional) What's New in Address Manager 8.0 Network Data Visualization  VLAN Tagging - Configuring VLAN Interfaces, Configure VLAN in Address Manager, Standalone PTR Records  RESPONSE POLICY ZONE ACTIVITY - Generating Response Policies, Pre-Deployment Validation, Configuring Pre-Deployment Validation  X509Authentication - Configuring and Enabling X509 Authentication, SSH Discover, IP Reconciliation  WINDOWS DHCP FAILOVER - Importing Windows DHCP Failover, Configuring and Deploying Failover
Edge Fundamentals
Edge Concepts Edge Concepts Introduction to DNS Edge, Learning Objectives, Why Do We Need DNS Edge?, DNS Edge Components, DNS Edge Capabilities, Block Known Threats, Enforce Policies, Identify Suspect Activity, Assess Risk, Profile Devices
Technology Concepts Technology Concepts  DNS CONCEPTS - What is DNS/, Domain Names, IP Address Translation, A Simple DNS Query, DNS Requests, DNS Resource Records, Common DNS Responses, Forwarding, Forwarding and DNS Edge  DNS EDGE CONCEPTS -  Untitled Slide??, Why Use Namespaces?, DNS Edge vs. SIEM Solutions  DNS THREAT CONCEPTS - DNS Threats, Volumetric Attacks, Real World Volumetric Attacks, Detecting Volumetric Attacks in DNS Edge, DNS Tunneling, Detecting DNS Tunneling in DNS Edge, Edge Threat Indicators, Domain Generation Algorithms (DGAs), Detecting DGAs in DNS Edge
Navigation and User Management  Navigation and User Management Navigation and User Management, Logging into DNS Edge, The DNS Edge Dashboard, Viewing DNS Activity, Viewing Threat Activity, Detail View, General Commands (x2), Changing Your Password, Viewing Users, Adding Users (x2), User Permissions
Filtering Edge Data Filtering Edge Data Filtering DNS Edge Data, Command Types, Filter Commands, Filter Command Details, Filter Command Formatting Rules, Filter Command Errors, Command Case Sensitivity, Tips for Using Filter Commands, Using the Wildcard with Filters, Using Multiple Filter Commands, Multiple Filter Command Examples, Filtering by Threat Indicator
Edge Namespace and Sites Namespace and Sites Working with Namespaces and Sites, Creating Namespaces, Multiple Forwarders in a Namespace, Creating Namespaces, Default Namespaces, What is a Service Point?, What is a Site?, Creating Sites, Generating Service Points, Sites, Service Points, and Namespaces, Namespace Order, Service Points, Namespaces and NXDOMAIN Responses, Sites and Site Groups
Working with Policies in Edge Working with Policies WORKING WITH DOMAIN LISTS - What are Domain Lists?, Viewing Domain Lists, Adding Domain Lists Manually, Adding Domain Lists with a File, Large Domain Lists, Downloading Domain Lists, Adding Domain Lists with a Dynamic Feed, Dynamic Feed Fields, Deleting Domain Lists  WORKING WITH POLICIES - What Are Policies?, Policy Actions - Monitor, Policy Actions - Block, Policy Actions - Redirect, Policy Actions - Allow, Query Evaluation, The Policy List, Creating a Policy, Additional Fields, Modifying or Deleting a Policy, Domain Lists and Site Groups in Policies, Policy Interactions
Gateway Fundamentals
Gateway Concepts Gateway Concepts Introduction to Gateway, What is Gateway?, Gateway Use Cases, Gateway Architecture, Architecture Review, Installing Gateway, Log into Gateway, Gateway Administration, Custom Gateway UDF, Gateway Documentation, Additional Instructions for MAC Users - Workarounds for Mac Users
Gateway Basics Gateway Basics Basic Functionality, Learning Objectives, Workflow Permissions, Video Knowldege Check, BlueCat Labs on Github, Video Knowledge Check, Gateway Landing Page, Additional Instructions for MAC Users - Workarounds for MAC Users
Customize Gateway Customizing Gateway Customizations, Configuring Gateway, Additional Address Managers, Additional Address Manager Settings, Initialize Additional Address Managers, Address Manager Selection, Customizing Gateway's Interface, Configuring Autologin, Change Gateway Header Logo, Change the Colour Theme, Video Knowledge Check, Configuring Gateway Certificates, Configuring Gateway Log Settings, Additional Instructions for MAC Users - Workarounds for MAC Users
Gateway Workflows Gateway Workflows Workflows, Import and Export Workflows, Video Knowledge Check, Create New Workflows, UI Component Fields, UI Python Modules, Returning Data to the User, UI Componenet Events, UI Component Dependencies, Creating Custom UI Components, Adding Custom HTML and CSS to a Workflow, Workflow Endpoints, Benefits of Gateway APIs, Creating API Only Workflows, Additional Instructions for MAC Users - Workarounds
Extending Gateway Extending Gateway Extensions, Integrating MongoDB, NoSQL Benefits, External DB/Mail Configuration, Mail Integration, Password Encryption, Gateway and nsupdate
Troubleshotting Gateway Troubleshooting Gateway Troubleshooting, Gateway Health and Logs, Video Knowledge Check, Container Name Already in Use, User Cannot Login, Gateway Does Not Run, Pushing Logs to Standard Out
Support Provider Fundamentals
Linux Toolbox Level One BlueCat Linux Toolbox BlueCat Products and The Linux Toolbox, Working with Linux, File and Directory Management, Change Directories, Print Working Directory, List Directory Contents, Move Files, Copy Files, Symbolic Links (Symlinks), Create A Soft Link/Symbolic Link Between Files and Directories, Text File Basics, Display File Contents, Display the Bottom of a File, Display New Lines of a File, System Input, Output and Redirection, Redirect, Append and Pipe, Combine Two Files, Print to STDOUT, Text File Advanced, Regular Expressions (aka Regex), Search File Contents, Additional Parameters for Grep, Grep and Escape Characters, Colorize Grep Matches, Process Text as Columns, Changing the Delimiter for AWK, Find and Replace File Contents, Network Management, Managing IP Addresses, Managing ARP and Routing Tables, Resource Management, Managing Memory and Processes, View Running Processes, Stop a Running Process, 
Supporting DNS/DHCP Server DDS Under the Hood DNS SERVICE - DNS Configuration Files, The Named.conf Configuration File (x3), The Zone.conf Configuration Files, The Zone .db Files, Two Styles of DNS Zone .db Filenames, DNS Journal Files  DHCP SERVICE - DHCP Configuration Files, DHCP Config. File (var/state/dhcpd/dhcpd.conf) (x3), The Leases Database File (var/state/dhcpd/dhcpd.leases), Minimum, Maximum and Default Lease Time  SNMP Service - SNMP Config. File (etc/snmp/snmpd.conf), Commonly Polled Objects, BlueCat MIB Files  ANYCAST SERVICE - Quagga, Anycast Configuration Files (etc/quagga/ospfd.conf) (x3), Anycast Configuration Files (etc/quagga/zebra.conf)  FIREWALL SERVICE - Integrity DDS Firewall  DNS/DHCP SERVER LOG FILES - DNS/DHCP System Log, Common Syslog Errors - dhcpd, Common Syslog Errors - named, DNS/DHCP Command Server Log, DNS/DHCP Server Scripts and Shortcuts, DNS/DHCP Server Aliases  DNS/DHCP SERVER SYSTEM PASSWORDS - Resetting the Deployment Password, Resetting the admin Password, Resetting the root Password
Supporting Address Manager BAM Under the Hood DEPLOYMENT SERVICE - Types of Deployment, Common Deployment Configuration and Operation Files, Deployment Process, Full Deployment XML, Differential Deployment XML, Deployment Status  NOTIFICATION SERVICE - Notification Queue, Notification Process, Notification Health Check  DATABASE SERVICE - Database Maintenance, Address Manager Log Files, System Log, Address Manager Server Log (x2), Address Manager Scripts and Aliases, Built-in Application Accounts, Resetting the Address Manager Admin Password 
Providing Support with Datarake Diagnostics Datarake Diagnostics The Datarake Diagnostics Collector, The Datarake Process, Datarake Contents: Platform, Datarake Contents: Resources, Datarke Conents: Networking, Datarake Contents: BlueCat Software, Datarake Contents: Useful for Troubleshooting, Modify Info Collected by, How CS Uses, Datarake Archive Process
Linux Toolbox Level Two Working with Support Tools SSH - Log into a Remote System  DNS QUERY TOOLS - DNS Query Tools, Query a Website or Device to See Info about the Host, Reading the Results of DIG, Variables in the dig header, Display the Name Server of a Domain, Display High-Level DNS Details  NETWORKING TOOLS - Read and Write Data across a Network with TCP Only, Port Scanning with Netcat, Address Manager Service Ports, View Packets Moving through an Interface, Refining the Analysis of tcpdump, Examining Packets with Wireshark, Follow the Path of a Packet Between Your Query and a Target Server  BIND AND NAMED - BIND and Named, Control DNS Functions through the Command Line, View the Status of a Named Device with RNDC Status, Enable and Disable querylogging, Flush Cached Records  SNMP - View the Status of All Network Entities, Object Identifiers and Management Info Bases, Enabling SNMP in the BlueCat Enviornment, Breaking Down the SNMPWalk Command, Reading the Output of an SNMP Walk, Commonly Polled Objects
Working with Customer Success Working with Customer Success Customer Care Overview, Divisions of Customer Success, Enterprise Support, Customer Learning, Assisted Upgrade, Professional Service, Gateway Support, Customer Community and Knowledgebase,, Browsing the Customer Success Knowedgebase, In Practice: Search the Customer Success Knowledgebase, Leverage the Customer Success Community, Open a Case with Customer Success, Typical Support Process, The Customer Success Mandate, Customer Success Handbook
Gateway 9.2 Updates Configuring the Authorization Server, Configuring the IdP Metadata, Configuring the SP Metadata  in BAM, Converting LDAP Groups into SSO Groups, Creating SSO Groups, Enabling the SSO Enforced Mode, Testing the SSO Connection, Configuring Gateway SP Settings, Configuring OAuth Settings in BlueCat Gateway
Make Integrity API's Work for You (Webinar) Jump Start to Address Manager API, Working Through Your IP Space, Searching Address Manager, Managing DNS/DHCP Servers, User Management, Address Manager Reporting
Make Gateway Work for You (Webinar) The Basics, Bulk Importing, Scheduling, Reporting, Better Self-Service, IT Service Management and Ticketing, Workflow Masterclass